Warranty Claim
Bought your Arctic Leopard from us? Start your claim below and our team will take care of you.
Who This Form Covers
Please check this before you start. It saves you filling in a claim we are not able to process, and it gets you to the right people faster.
Covered By This Form
- Bikes and parts purchased directly on arctic-leopard.com
- Dealer claims where the invoice came directly from Arctic Leopard Official at arctic-leopard.com
Not Covered By This Form
- Purchases made through any other distributor, reseller or sales channel
- Units bought through an online marketplace
- Dealer purchases where the invoice did not come directly from arctic-leopard.com
Bought Somewhere Else?
Contact the dealer who sold you the bike first, since your warranty sits with them. If you cannot reach them, email jack@arctic-leopard.com and he will point you in the right direction. Please do not send general customer support questions to that address, as it is not monitored for them.
Submit Your Claim
Fill out the form with your order details and photos or video of the issue.
We Review It
Our support team reviews your claim and reaches out with the next step.
We Make It Right
Parts, repair, or replacement as needed so you get back on the trail.
Start Your Claim
It takes just a few minutes. Have your order number and photos ready.
What You Will Need
- Your order number or proof of purchase from arctic-leopard.com
- Clear photos or a short video of the issue
- A brief description of what happened and when
- The best email and phone number to reach you
Not sure if your issue is covered? If you bought from us, submit the claim and our team will review it, or reach us first at support@arctic-leopard.com or 424-313-1210 (8am to 5pm PST).
Form not loading? Open the claim form in a new tab or email support@arctic-leopard.com.